Upload feedback you have already collected from your customers, from any source (surveys, site feedback, post-purchase, anything...). Or, start collecting it through our feedback capture tools.Get started now ❯
MachineCore's CXAI platform processes new comments every 60 seconds. It takes only minutes to analyze tens of thousands of customer comments.
Because the action recommendations are 100% based on feedback from your customers, you can feel confident that the actions recommended by MachineCore will deliver improvements to your business. MachineCore's customers are using these insights to:
The service is provided as a 12-month subscription, paid in monthly installments at the beginning of each month of service. The service is also available as a one-time analysis to support management consulting firms doing business transformation work, or MachineCore can run the analysis and provide a one-time analysis and consulting support for any business.
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Our technology is pretty cool. It can read and understand the comments of customers written in their own personal style, with slang, abbreviations, spelling mistakes and emotion. Our technology can sort through all of this and determine what customers are concerned about, what they like, and what they want you to improve or do more of. Our technology calculates the impact that each area of feedback is having on your business and gives you a clear priority order of things that your business should focus on. Pretty cool, huh?Learn More...