Transform Your business performance

Act with confidence

MachineCore's AI analyzes customer feedback to find business improvement opportunities 

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"We used MachineCore to inform our business turnaround strategy and then validate the progress we were making. It has underpinned our success for the last year" - Senior Executive, National Retail Chain

Collect Feedback... Anywhere

Upload feedback you have already collected from your customers, from any source (surveys, site feedback, post-purchase, anything...). Or, start collecting it through our feedback capture tools.

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Real-Time Analysis

MachineCore's CXAI platform processes new comments every 60 seconds. It takes only minutes to analyze tens of thousands of customer comments.

  • Get Immediate Action Recommendations
    See action recommendations generated by feedback from YOUR customers within minutes
  • Understand Where You Are Winning & Losing
    See a prioritized list of areas where you are winning customers and losing customers
  • Real-Time Alerts
    Use our feedback collection and get real-time alerts on any customer issues that require immediate attention

take Action

Because the action recommendations are 100% based on feedback from your customers, you can feel confident that the actions recommended by MachineCore will deliver improvements to your business. MachineCore's customers are using these insights to:

  • Inform Business  Strategy
    Use us to to improve business performance by aligning strategy and business initiatives with customer needs
  • Increase Customer Satisfaction
    Use us to maintain your competitive advantage and ensure high levels of customer satisfaction in all areas
  • Support Financial Investments
    Use us to provide qualitative support in areas where you believe your business needs to invest in new capabilities

We offer Three different plans

The service is provided as a 12-month subscription, paid in monthly installments at the beginning of each month of service. The service is also available as a one-time analysis to support management consulting firms doing business transformation work, or MachineCore can run the analysis and provide a one-time analysis and consulting support for any business.

RETAILER

Contact Us
For Pricing
Unlimited Feedback Analysis
Unlimited Feedback Collection
Automatic Feature Upgrades

Email Support
Custom AI Development
AI Trained for Retail Industry


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CUSTOM

Contact Us
for pricing
Unlimited Feedback Analysis
Unlimited Feedback Collection
Automatic Feature Upgrades

Email Support
Custom AI Development
AI Trained for Any Industry or
A Specific Business

Get Started now   ❯

Consulting

Contact Us
for pricing
Available on a Project Basis
MachineCore Expert Analysis Support
Fast Analysis Turnaround
Priority Technical Support
Custom AI Development
Custom API Integrations
SDK Availability
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Leading Edge Technology

Our technology is pretty cool. It can read and understand the comments of customers written in their own personal style, with slang, abbreviations, spelling mistakes and emotion. Our technology can sort through all of this and determine what customers are concerned about, what they like, and what they want you to improve or do more of. Our technology calculates the impact that each area of feedback is having on your business and gives you a clear priority order of things that your business should focus on. Pretty cool, huh?

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Stop relying on outdated customer analysis, use cutting-edge technology to quickly identify the actions that will take your business to the next level...